Your privacy is our priority. This page explains in detail how raja100 collects, uses, stores, and protects your personal data — without the legal jargon.
Six core principles that underpin how we manage the personal data of every raja100 member.
All data transmitted between your device and raja100's servers is protected with 256-bit SSL encryption — the same security standard used by major banking institutions in Malaysia.
Raja100 has never and will never sell, rent, or transfer members' personal data to any third party for marketing or commercial purposes without your consent.
Member data is stored on dedicated servers with strict access controls. Only authorised staff can access data — and every access is logged and regularly audited.
Our rigorous KYC process ensures every member's identity is properly verified — protecting you from account misuse and ensuring all financial transactions are legitimate and secure.
You have full control over marketing notifications and communications from raja100. An unsubscribe option is available in every email and within your account settings.
Raja100 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data management practices are designed to meet local data protection legal requirements.
Raja100 collects your personal information only for purposes that are clear, lawful, and necessary. We do not collect data that is excessive or irrelevant to the services we offer.
The following are the main categories of data we collect:
| Data Category | Examples of Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, IC number, document images | KYC identity verification, legal compliance |
| Contact Information | Phone number, email address | Account communications, security notifications |
| Financial Information | Bank account number, account holder name | Processing deposits and withdrawals |
| Usage Data | Game history, active hours, preferred games | Service improvement, fraud detection |
| Technical Data | IP address, device type, operating system version | Security, unauthorised access detection |
Your data is only collected when you actively provide it — during registration, during the KYC process, or when you use raja100 services. We do not collect data from public sources without your knowledge.
Every piece of data we collect has a specific purpose. Raja100 does not use your data for any purpose other than those stated below, unless you provide additional consent:
Raja100 does not use your data for third-party advertising profiles. If you receive marketing communications from raja100, they are based solely on your internal activity and you may opt out at any time.
Raja100 does not sell, rent, or disclose your personal data to external parties for commercial purposes. However, there are a limited number of situations where data sharing is necessary:
Approved service providers: We share necessary data with payment service providers (such as FPX and DuitNow processors) to process your financial transactions. All such providers are bound by strict confidentiality agreements.
Legal requirement: If a competent authority (such as the police, a court, or a regulatory body) issues a valid order for specific information, raja100 is legally required to comply in accordance with Malaysian law.
Fraud prevention: In cases of suspected fraud or illegal activity, we may share relevant information with fraud prevention bodies or the relevant authorities.
In all data-sharing cases, raja100 discloses only the minimum information necessary — not your full data record. We never share data with marketing networks, data brokers, or social media platforms.
All personal data of raja100 members is stored on dedicated servers located in certified data centres with strict physical and digital controls. Below are the key security measures we implement:
Data retention period: Raja100 retains your personal data for the duration your account is active and up to 7 years after account closure for legal compliance and accounting purposes. Data that is no longer required will be securely deleted using recognised disposal methods.
In the event of a security incident involving your data, raja100 will notify you and the relevant authorities within 72 hours of confirming the incident — in line with industry best practices.
Raja100 uses cookies and similar tracking technologies to enhance your experience and keep your login session secure. There are several types of cookies we use:
You can manage cookies through your browser settings. However, disabling essential cookies may affect platform functionality and your login security.
Raja100 does not use third-party tracking cookies for cross-site advertising or user profiling across other platforms. All analytics data is for internal use only.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data at raja100:
You can request a copy of all personal data we hold about you at any time through raja100 support.
If any of your data is inaccurate or outdated, you can request a correction through your account settings or customer support.
You can request your data in a machine-readable format for transfer to another service if needed.
You can opt out of having your data processed for marketing purposes at any time through your account notification settings.
After account closure, you may request deletion of your data subject to applicable legal retention obligations.
In certain circumstances, you can request raja100 to restrict the processing of your data while a dispute is being resolved.
To exercise any of the above rights, contact the raja100 privacy team via live chat or support email. We will process your request within 30 business days of receipt.
Raja100 is an entertainment platform that strictly for individuals aged 18 and above. We do not knowingly collect, store, or process personal data from individuals who are minors.
All new registrants are required to confirm they are at least 18 years of age. Our rigorous KYC process includes identity document checks that also verify date of birth to ensure compliance with this age requirement.
Should raja100 confirm that personal data of a minor has been inadvertently collected, we will immediately delete that information and close the account in question without notice. Parents or guardians with concerns about a child's use of the platform may contact us for prompt assistance.
Raja100 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer.
When there are material changes to this policy, we will notify you via:
Continued use of the raja100 platform after the effective date of any amendment means you accept the updated policy. If you disagree with the changes made, you have the right to close your account and request data deletion, subject to legal retention requirements.
If you have any questions, concerns, or wish to exercise your privacy rights, the raja100 privacy team is ready to assist through the following channels:
For your security, the raja100 team will never ask for your password, OTP code, or any sensitive information through any communication channel. If you receive such a request claiming to be from raja100, please report it to us immediately.
For more information about your rights under Malaysia's PDPA or if you are unsatisfied with how we handle your privacy complaint, you may refer to Responsible Gaming Policy us or Terms and Conditions raja100.
Your privacy matters to us. Every privacy complaint or enquiry we receive is handled seriously and resolved within a set timeframe — not just auto-replied.