Raja100 is fully committed to responsible gaming — this platform is intended solely for individuals aged 18 years and above. Member wellbeing is our top priority.

What Is Responsible Gaming?

Responsible gaming means participating in online entertainment activities in a controlled, mindful way that does not harm your wellbeing, finances, or relationships with the people you care about.

At raja100, we believe a great entertainment platform is not just about offering exciting games — it is also about ensuring every member has a healthy and enjoyable experience. That is why we invest seriously in control tools, informational resources, and support that you can access at any time.

Online gaming is a form of entertainment, much like going to the cinema or dining out — there is a budget, a time limit, and boundaries that need to be respected. Problems arise when these boundaries are not set or not followed. Raja100 is here to help you maintain them.

Core Principles of Playing Responsibly

Here is a simple guide you can follow every time you log in to the raja100 platform:

  • Set a budget limit before you start playing and stick to it — not just as an intention, but by using the deposit limit tool available to you.
  • Treat every ringgit you put in as the cost of entertainment, not an investment or a way to make money.
  • Do not chase losses. If you have reached the limit you set, take a break and come back another day.
  • Do not play when you are emotional — angry, sad, stressed, or under the influence of alcohol.
  • Balance your playing time with other activities in your life.
  • Playing should feel enjoyable. If it starts to feel like a burden, that is a sign to take a break.

Remember: wins in games depend on luck. No strategy can guarantee consistent wins. The raja100 platform uses a certified RNG system to ensure every outcome is random and fair.

Signs of Problem Gaming

Most people do not realise there is a problem until it has become serious. Recognising the early signs is the most important first step. Here are situations to watch for in yourself:

1
Playing Longer Than Planned

You planned to play for an hour, but suddenly four hours have passed. This is a sign that time control has slipped.

2
Obsessively Chasing Losses

You keep depositing to "win back" lost money. This is a dangerous habit that often leads to even greater losses.

3
Neglecting Daily Responsibilities

Work, family, or studies are affected because too much time is spent playing.

4
Borrowing Money to Play

Using borrowed money, bill money, rent money, or emergency savings for gaming purposes is a serious sign that needs to be addressed immediately.

5
Lying About Gaming Activity

Hiding or downplaying the amount of time and money spent playing from family members or close ones.

6
Feeling Uneasy When Not Playing

Feeling restless, unsettled, or irritable when unable to play for a period of time — a sign of psychological dependence that warrants attention.

Identifying one or more of the above signs does not mean you already have a serious problem — but it is a signal to stop, reconsider, and possibly seek help. Acting early is much easier than waiting for the problem to grow.

Self-Assessment — Check Yourself

Take a moment to answer these questions honestly. If you answer "Yes" to three or more, we encourage you to speak with someone or use the control tools we provide:

Have you ever felt the need to hide your gambling activity from others?
Has gambling ever caused you to miss or neglect any obligations at home, work, or school?
Have you ever tried to win back money you lost by gambling more?
Have you ever used money meant for basic needs — such as bills, rent, or food — for gambling?
Do you feel restless or irritable when trying to cut back or stop gambling?
Has gambling ever caused you sleep problems, severe anxiety, or emotional distress?

Support is here for you. Acknowledging there is a problem is the bravest step you can take. Reach out to the raja100 support team via live chat for initial guidance, or use the account control tools we provide.

6 Self-Protection Tools in Your Account

All these tools are accessible directly from your raja100 account settings — no complicated procedures, no lengthy wait times.

Daily / Weekly / Monthly Deposit Limit

Set the maximum amount you can deposit within a time period of your choice. This limit takes effect immediately and can only be decreased — increasing it requires a 7-day waiting period for your protection.

Access via: Account Settings → Financial Limits → Deposit Limit
Play Time Limit & Session Reminder

Set a maximum duration for each gaming session. When the time limit is reached, you will receive a notification to take a break. Weekly session limits are also available for more comprehensive control.

Access via: Account Settings → Time Limits → Session Time
Daily / Weekly Loss Limit

Set the maximum loss amount you can absorb within a given period. Once this limit is reached, your account will be automatically blocked from new gaming activity until the period ends.

Access via: Account Settings → Financial Limits → Loss Limit
Temporary Break (Cool-Off Period)

Need time to step back? Activate a temporary break for 24 hours, 48 hours, 7 days, or 30 days. During this period, you will not be able to log in or deposit to your raja100 account.

Access via: Account Settings → Security → Temporary Break
Self-Exclusion

The strictest option — close your account for a period you define, from 3 months up to 5 years, or permanently. During the exclusion period, no re-registration is permitted using the same details.

Contact live chat support or email to activate self-exclusion
Activity History Review

View a complete record of your deposits, withdrawals, wins, and losses over any time period. This transparency helps you understand your playing patterns and make smarter decisions.

Access via: Account History → Activity Report

How to Activate Self-Exclusion at Raja100

The process is straightforward and can be completed in under 10 minutes. We will not attempt to talk you out of it.

1
Contact Raja100 Support

Open the raja100 app or website and click the live chat icon. Let the agent know you wish to activate self-exclusion. Response within 3 minutes.

2
Verify Your Identity

The support agent will verify your identity with a few brief account-related questions — to confirm the request is coming from you.

3
Choose Exclusion Period

Choose the exclusion period that suits you: 3 months, 6 months, 1 year, 3 years, 5 years, or permanently. You can request support for a recommendation based on your situation.

4
Withdraw Current Balance

If there is a balance in your account, we will assist you in processing a withdrawal before the account is blocked. The balance will be sent to your bank account within 24 hours.

5
Instant Activation

Self-exclusion takes effect within 24 hours of confirmation. All login attempts will be blocked and you will receive a confirmation via email.

6
Support During Exclusion Period

Even while your account is restricted, the raja100 team remains available to assist you with gaming health questions or to refer you to external support resources.

Responsible Gaming FAQ

Questions frequently asked by raja100 members about gaming controls and healthy play.

Yes — lowering your deposit limit takes effect immediately. This is an intentional design choice to ensure there are no barriers to protecting yourself. Conversely, if you wish to raise your limit, a 7-day waiting period applies as an additional safety measure to give you time to reconsider.

The balance in your account belongs entirely to you. Before self-exclusion takes effect, we will process a withdrawal of your balance to your registered bank account. This process takes anywhere from a few hours to 24 hours. You will not lose any of your legitimate funds during this process.

For time-limited self-exclusion (3 months to 5 years), you may apply to re-register after the period ends. However, for your safety, we require an additional 30-day assessment period before a new account is activated. For permanent self-exclusion, the account cannot be reopened under any circumstances.

We encourage individuals who have experienced or are still recovering from a gambling problem not to register on any online gambling platform, including raja100. If you have previously registered for self-exclusion and the period has ended, please consult a health professional or counsellor before deciding to rejoin any gambling platform.

This is a situation that calls for compassion and patience. The first step is to speak with them openly and without accusation. If they are willing, encourage them to contact the raja100 support team to activate self-exclusion or gaming limits. You can also find more information on how to help a loved one through the FAQ us.

A loss limit is the maximum amount of money you set yourself that you can lose within a given period. For example, if you set a weekly loss limit of RM 200 and you have lost that amount within the period, the raja100 system will block you from continuing to play until a new period begins — even if you still have a deposit balance in your account. This helps prevent you from getting carried away and playing beyond the limit you agreed to.

You Don't Have to Face This Alone

Whether you need immediate assistance or simply information, there are several channels available to you.

Raja100 24/7 Support

The raja100 support team is available around the clock to help you activate control tools, answer questions, or simply listen if you are unsure.

Live Chat 24/7
Support Email

For requests requiring documentation or further clarification, email our team. All emails related to responsible gaming are prioritised and answered within 12 hours.

[email protected]
Resources & FAQ

The raja100 FAQ page provides detailed answers to common questions about account controls, game limits, and self-exclusion procedures.

Visit the FAQ Page

Urgent Need? If you or someone you know is experiencing serious psychological distress due to problem gambling, please seek help immediately. Counsellors and mental health support organisations are available to provide the professional guidance you need. Raja100 can help connect you with these resources through our support team.

Play Smart

Great Entertainment Starts with Good Control

Join raja100 and benefit from a platform built not only for enjoyment — but for your wellbeing too. All control tools are available from day one.

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